Privacy Policy

All Lumbyn products are owned and operated by Lumbyn Tech Private Limited (“Lumbyn”) and will be referred to as "we", "our" and "us" in this Privacy Policy. By using Lumbyn products, which includes our website, the Lumbyn mobile application, and any associated services or apps (e.g., [Insert App Name if applicable]), you agree to this Privacy Policy governing all Lumbyn products.

Introduction

At Lumbyn Tech Private Limited, we are committed to safeguarding the privacy of our users. We take your privacy very seriously and it is important to us that you can use and enjoy our products without having to compromise your privacy in any way. This Privacy Policy relates to the collection and use of personal information you may supply to us while using our products.

This Privacy Policy is in addition to any other terms and conditions applicable to Lumbyn products. Except as otherwise contemplated in this Privacy Policy, we do not disclose any personally identifiable information about you to any third party without your permission. This Privacy Policy should be reviewed periodically so that you become aware of any changes.

How we collect personal data

Lumbyn may collect or receive your personal data from you through your use of Lumbyn products in various ways.

You may choose to submit your personal data and other information to us through various communication channels provided by Lumbyn products, including the Website, for example, form submissions, chat submissions, blog subscription, emails, calls, etc. We may use cookies or similar technologies that collect certain Website usage information when you access, view and use the Website.

Types of personal data we collect

We may collect the following personal data from you:

Name and phone number
Your pincode (with an initial focus on Bihar & Jharkhand)
Contact information including email address
Your date of birth
Your gender
Demographic information such as pincode, preferences and interests
Your financial information such as bank account information or credit card or debit card or other payment instrument details
Internet protocol address
Any other items of "sensitive personal data or information" as such term is defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000.
Identification code of your communication device which you use to access Lumbyn products or otherwise deal with Lumbyn
Other information relevant to customer surveys and/or offers
Phone contacts information like name, address, email, phone number, instant messenger information and organization.
Location (Fine/Coarse)

How we may use the data we collect

We may use the information obtained from you for the following purposes:

Processing your requests / inquiries

Corresponding with you
To support products or services you have obtained from us
Internal record keeping
Improvement of our products and services
To conduct analysis of data
Marketing purposes to send periodic promotional emails about new products, special offers or other information of interest to you. We may contact you by email or phone for the same.
For proper administering of Lumbyn products
To conduct internal reviews and data analysis for Lumbyn products (e.g., to determine the number of visitors to specific pages within the Website)
Conducting academic research and surveys
To protect the integrity of Lumbyn products
To implement information security practices
To determine any security breaches, computer contaminant or computer virus
To investigate, prevent, or take action regarding illegal activities and suspected fraud
To undertake forensics of the concerned computer resource as a part of investigation or internal audit
To trace computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of law including the Information Technology Act, 2000 that is likely to have an adverse impact on the services provided on any Website or by Lumbyn
To enable a potential buyer or investor to evaluate the business of Lumbyn
Enable you to refer contacts for our products and earn referral rewards if applicable.
Marketing purposes to send periodic promotional emails about new products, special offers or other information of interest to you and your contacts by email, SMS, phone or other communication channels.

Security and access to information

Lumbyn will endeavour to take all reasonable steps to ensure the security, integrity and the privacy of your personal data and sensitive personal data that you may submit to us while accessing our products. At any instance you discover that the information that is held by us is incomplete or incorrect, you may contact us to have the same corrected.

Disclosure

Save alone cases wherein you have consented to or where disclosure is necessary to achieve the purpose for which it was submitted, Lumbyn will not sell, rent or trade or publish your personal and sensitive data, except as required by law.

Links to other Sites

You may come across links to third party websites, which are not under our control, and hence we cannot accept responsibility for the conduct of such other companies linked to our Website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions and privacy policies of such other websites.